Will this stop bad reviews?

No, and it shouldn't. Every customer can leave a public review. What it does is make it easy for happy customers to speak up, and gives unhappy ones a direct line to you.

When does the request go out?

A couple of hours after the job is marked complete. You can change the timing.

Do I need a special phone or app?

No. Requests go out by text and email automatically, and alerts come to your phone as a regular text.

Small cards or stands with a chip inside. When a customer holds their phone near it, their phone opens your Google review page. There's a QR code on it too for older phones.

Review Engine

More 5-star reviews, without the awkward ask.

Every customer gets a friendly request after the job with a one-tap link to your Google review page. You stop chasing reviews and they start adding up.

Book a free call

A salon owner reading a new review alert on her phone

How it works

Set it up once. It runs after every job.

When a booking is marked complete, the Review Engine takes it from there.

Visit complete

After every job, appointment or visit.

“How did we do?”

An automatic text and email goes to every customer.

One tap to review

Your public Google review link, right in the message.

Review goes live

It shows up on your Google profile.

Or private feedback

Sits next to the review link, straight to the owner.

Owner gets alerted

A text right away, so you can make it right fast.

Visit complete
After every job, appointment or visit.
“How did we do?”
An automatic text and email goes to every customer.
One tap to review
Your public Google review link, right in the message.
Or private feedback
Sits next to the review link, straight to the owner.
Review goes live
It shows up on your Google profile.
Owner gets alerted
A text right away, so you can make it right fast.

Tap to review

Reviews at the counter.

A tap-to-review card for your counter, bar or front desk. Customers tap their phone or scan the code and land right on your Google review page. No searching, no typing.

Works with iPhone and Android
Branded with your business name
Great for walk-in customers and in-person visits

Tap to review

Instant owner alerts

Hear about problems first.

When a customer chooses to send private feedback, you get a text right away with who they are and what happened, so you can call them and make it right.

Text alert the moment feedback comes in
Customer name, job and message included
One tap to call them back

Built to follow Google's rules

Honest reviews only. Here's how.

Google doesn't allow businesses to pick and choose who gets asked for a review, or to offer rewards in exchange for one. Breaking those rules can get reviews removed. The Review Engine is built around them.

Everyone gets asked

Every customer gets the same request. Nobody is filtered out based on how happy they seem.

The Google link is always there

The public review link is in every message. Private feedback is an extra option, never a replacement.

No rewards for reviews

We never offer discounts or gifts in exchange for a Google review.

Real customers only

Requests only go to people who actually booked and had a job done.

FAQ

Review questions.

No, and it shouldn't. Every customer can leave a public review. What it does is make it easy for happy customers to speak up, and gives unhappy ones a direct line to you.

Still have questions?

Ask us on a free 20-minute call. No pressure, no jargon.